COVID Requirements
You will be denied entry to the event and resort without a refund.
No. All adult guests must provide proof of a negative PCR test AND proof of full vaccination prior to arrival.
Unvaccinated children ages 4-12 may still attend the event but will need to show proof of negative antigen test daily and there must be 24 hours between each test. Guests will be responsible for this testing cost of $19 per day.
Infants: Unvaccinated infants ages 0-3 can either take a daily antigen test or everyone in the traveling party must take a daily antigen test. This includes parents, siblings, caregivers, etc. Anyone staying in the same room must complete a daily test if the infant is not taking a daily test. These tests are to ensure the unvaccinated child has not infected the parents or vice versa.
Departure Antigen: Per CDC order, children ages 2 and above must complete a departure antigen no more than 1 day before the flight’s departure.
No. Package refunds will not be given to guests who test positive for COVID-19. We recommend purchasing travel insurance from a third party that covers COVID-19 related illnesses.
You will not be allowed to check into the event until you have received your PCR test results.
Please contact Guest Services to discuss your options.
You will generate an Entry Pass via the My Bindle App.
All PCR test types are accepted including a Saliva PCR test. Self-administered PCR tests are acceptable if they are sent to a laboratory. If you are unable to access a COVID-19 PCR test, NAAT lab or technician-certified test results will also be accepted. Antigen tests are not accepted for this negative verification.
Face masks will be required during transportation (to and from the airport as well as on any adventure transportation) and during check-in. Masks are also required by the Moon Palace in all common areas inside the resort. Masks are encouraged but not required during the rest of the event.
The Moon Palace COVID-19 measures can be reviewed here. Please check the Purely Palace website for the most up to date resort policy as it is subject to change.
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- All Moon Palace staff who are guest-facing are fully vaccinated against COVID-19
- All CID Presents staff are fully vaccinated against COVID-19
- All CID Presents staff and Moon Palace staff are tested daily
You can review testing options for your state here. We have also now partnered with Community Diagnostics to provide the option for self-collection PCR tests. If you are attending the January 7-10 Weekend, click here to order your self-collection PCR test. If you are attending the January 13-16 Weekend, click here to order your self-collection PCR test.
Those needing assistance with obtaining a PCR test locally can visit our medical partner Protech at one of THESE locations. You will not be allowed to check into the event or resort until you have received your PCR test results. Guests who get PCR tests via Protech Medical will experience at least a 6-8 hour wait for test results. Please use the code “RockOn” for a discounted rate of $85 per person per test.
The antigen test administered upon arrival will be no cost to guests. Two rapid antigen tests are provided per room for departure to the U.S. Guests will need to schedule their departure test time directly with the resort. If you have more than two people per room, there will be a surcharge of $19 per additional test. If you have a multi-room package (Family Connected, Two Bedroom Presidential, Villas) you will receive two antigen tests per room.
You can review Moon Palace’s Purely Palace policies here. In the event a Playing in the Sand guest tests positive for COVID-19 either upon arrival antigen testing or prior to departure, an on-site quarantine room will be provided complimentary by CID Presents and Moon Palace until a negative test result is produced. In the event that all on-site quarantine rooms are occupied, CID Presents will arrange for lodging at a nearby hotel and cover all associated transportation and lodging costs.
In the event of a full cancellation for any reason, a refund will be issued on the credit card used to purchase your package. Please Note: Only guests with a valid package in good standing on payments would be eligible to receive a refund if the event was canceled.
A departure antigen test is required to board a plane back to the United States. If your destination country does not require a negative antigen test it is not necessary to take the test. Check the requirements of your destination here.
A signed doctor’s note confirming recovery from Covid-19 within the last 90 days will need to accompany a positive PCR test. The signed doctor’s note may be uploaded to Bindle.
Any guest who receives a positive antigen test on-site will immediately receive a second antigen. If the second antigen test is also positive we will ask the guest if they would like to pay for a PCR test. We will move the guest to a quarantine room while the guest waits for their results and until a negative test is received. Additional fees may apply and this policy is subject to change.
For guests who have booked additional nights, the arrival PCR test must be taken no more than 2 days prior to Playing in the Sand event check in on January 5th (Jan 7-10 guests) or January 11th (Jan 13-16 guests)
No! Proof of vaccination can be digitally uploaded prior to event check-in using the Bindle app! The Bindle app is safe, secure, and available FREE of charge to all guests. If you have any issues uploading your information to Bindle, please contact support@joinbindle.com. We will also accept documents on-site if you do not upload all information to Bindle, but you will be separated from other guests until verification is complete. If your card has been lost we will accept official medical documentation stating name, date of birth, patient number, vaccination date(s), and lot number(s). We highly recommend utilizing the Bindle app for a faster check-in experience.